SHIPPING
Gelid Solutions ships Monday through Friday excluding Hong Kong public holidays. The shipping cut-off time is 3pm HKT (UTC+8). Orders placed after 3pm HKT will be processed the next business day. All shipping dates are pending payment verification. Please allow 1-3 business days for your order to process before it is shipped.
When “Standard Post” method is selected, orders will be shipped by local post. For International Orders, typical transit time will be 3-5 weeks.
When “Courier” method is selected, orders will be shipped by a carrier of our choice. The typical transit time will be 3-5 business days. “Courier” shipping is not available to PO boxes.
See our Shipping Policy for more details.
RETURNS AND EXCHANGES
- Easy and complimentary, within 7 days
- See conditions and procedure in our FAQ
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